We want to provide you with quality services at all times. However, due to the new legislation valid from 1 January 2022, we need your consent to the use of cookies.
Cookies are small text files that can be used by websites to make the user experience more efficient. Thanks to cookies, the website can be customized for each user. Cookies usually save you time, save mobile data and make it easier to adapt the site to your needs.
After clicking on the "Show details" button, you are free to decide at any time which types of use you want to allow. Further details can be found in our
Information on the processing of personal data.
The law states that we may store cookies on your device if they are necessary for the operation of this site. We need your permission for all other types of cookies.
A necessary condition for the functionality of the Mobile Ticket service for passengers is the permitted Premium SMS services on their mobile device. If the passenger does not have these services enabled by his operator, the Mobile service
The ticket will not work and in this case the claim will not be recognized. No funds will be debited from his phone bill.
In other cases, the passenger has several ways to file a complaint and it is up to him which one he chooses:
