Information about cookies and the processing of personal data on this website


This document provides you with information on how Dopravní podnik města Hradce Králové, a.s. uses cookies and other information related to visiting the website: .


Information about your computer

Each time you visit our website, we collect information regarding the error log (to the extent of the time the error was recorded, its description and the IP address displayed). This data is automatically deleted after one month.

We use this data to operate the website, in particular to detect and eliminate errors, to determine the use of the website and to modify or further improve the website, and are necessary from this point of view to enable the website to function properly.


Use of cookies

Like many other websites, the websites we operate use cookies. Cookies are small text files that are stored on your computer and store certain settings and data through your browser. Each cookie typically contains the name of the domain from which the cookie was sent, the name of the cookie, the value of the cookie, and information about the expiration of the cookie.

Cookies allow us to recognize your computer and access some default settings. Cookies help us to improve your experience with the website and to offer you a better service.

Some cookies (so-called functional) must be stored on your computer, as they are strictly necessary for the basic operation and functionality of our website. They also help in the area of security and in meeting the requirements set by legal regulations. Cookies store the information that you have clicked on the "cookies" bar at the bottom of the website so that it will not be displayed to you again.

For other types of cookies, we need your consent, which you can give in the banner at the bottom of the website. These are the following cookies that we use:

What cookies we use

  • analytical, which help us to increase the user experience of our website by understanding how users use it
  • essential, which are important for the basic functionality of the site

Some cookies may collect information that is subsequently used by third parties and which, for example, track the user's behavior on the website. Thanks to this, we can find out which pages of our website are confusing, or what users need most often. All data is anonymized, so that specific users cannot be identified according to the data.

Publisher/ Cookie Name Type Durability
Google Analytics Analytical  
(_ga, cid, utmv, utmz, utma, utmb, utmc)   6 months

Google Analytics

We use Google Analytics for statistical analysis. Google Analytics is a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94034, USA ("Google"). Google Analytics uses cookies and programs that are part of the sites and collects non-personal information on our behalf that relates to visitors to our sites. Cookies and embedded programs only provide us with non-personal statistical information about visits to our websites, the duration of viewing individual pages, the paths that users have taken through the sites, data on visitors' screen settings and other general data. We use this type of information, which is mainly statistical in nature, to improve the service provided to customers.

The information generated by Google using the cookie about your use of the website (including the IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate website usage, compile reports on website activity for website operators and provide other services relating to website activity and internet usage.

Google may also transfer this anonymized information to third parties where required to do so by law or where such third parties process this information on Google's behalf. Google will not associate your IP address with other data held by Google.


Links to Facebook and Youtube

If there are links to Facebook or YouTube on our website, these links are not so-called plug-ins. By opening these links, you will be redirected to external websites of these providers, without any link to the display of our website. The information that you are currently browsing our website will not be transmitted to these servers.



A plugin of the website is integrated on our website. If you access a website containing this plug-in in our Internet offer, a direct link to the server and the plug-in icon displayed to you and the related functions will be transferred directly to your browser, which is linked to the display of our website. The information that you are currently browsing our website will be transmitted to this server.

Please note that the content and scope of the data collected directly via the plugin and the purpose of use are determined exclusively by the provider of this server. For more information, see the privacy policy of this provider.


For a complete and up-to-date overview of each third-party access to your web browser, you can install a plug-in for this purpose (if it is created for that browser type). You can also choose to have your computer warn you each time a cookie is sent or you can turn off all cookies by selecting this in your browser settings. Each browser is slightly different, so please check your browser's Help menu to find out how to properly set the use of cookies. However, if you completely turn off the storage of cookies, it is possible that some of the services we provide may not work or may not work properly.