{"id":7487,"date":"2025-11-19T11:13:46","date_gmt":"2025-11-19T10:13:46","guid":{"rendered":"https:\/\/www.dopravnipodnikhk.cz\/?page_id=7487"},"modified":"2026-03-12T10:17:13","modified_gmt":"2026-03-12T09:17:13","slug":"texting-journeys","status":"publish","type":"page","link":"https:\/\/www.dpmhk.cz\/en\/jizdenky\/zpusob-nakupu-jizdenky\/sms-jizdenky\/","title":{"rendered":"SMS tickets"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7487\" class=\"elementor elementor-7487\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28effec e-flex e-con-boxed e-con e-parent\" data-id=\"28effec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-625044b elementor-widget elementor-widget-breadcrumbs\" data-id=\"625044b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.dpmhk.cz\/en\/\"><span class=\"fa fa-home\" aria-hidden=\"true\"><\/span><span class=\"screen-reader-text\">Home<\/span><\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be62b7b elementor-widget elementor-widget-heading\" data-id=\"be62b7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SMS ticket<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-262b697 e-grid e-con-full e-con e-child\" data-id=\"262b697\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6415d53 elementor-widget elementor-widget-text-editor\" data-id=\"6415d53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The SMS ticket can be used on all means of public transport operated by DPmHK, a.s.<\/p><p>It is necessary to have a SIM card of one of the mobile operators of the Czech Republic and a mobile phone with <strong>By active <a href=\"https:\/\/platmobilem.cz\/jak-platit-mobilem-bez-platebni-karty\/platba-pres-sms\/\" target=\"_blank\" rel=\"noopener\">Premium SMS<\/a> Services<\/strong>. If this service is not active, the SMS ticket service will not work.<\/p><p>Within 2 minutes of ordering, the passenger will receive an incoming SMS message, which they will keep for the duration of the journey in case of a check. Passengers may only board the car with a valid SMS ticket on their mobile phone. If the SMS ticket is not received for any reason, the passenger is obliged to pay the fare in another way. The passenger has the right to file a claim for an undelivered Mobile Ticket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04bfd69 elementor-widget elementor-widget-image\" data-id=\"04bfd69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2026\/01\/sms-jizdenka.jpg\" class=\"attachment-large size-large wp-image-12889\" alt=\"Mobile phone screen with the ability to send an SMS ticket\" srcset=\"https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2026\/01\/sms-jizdenka.jpg 1600w, https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2026\/01\/sms-jizdenka-300x200.jpg 300w, https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2026\/01\/sms-jizdenka-768x512.jpg 768w, https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2026\/01\/sms-jizdenka-1536x1024.jpg 1536w, https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2026\/01\/sms-jizdenka-18x12.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d6845d e-flex e-con-boxed e-con e-parent\" data-id=\"5d6845d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f92a91d elementor-widget elementor-widget-heading\" data-id=\"f92a91d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to buy an SMS ticket<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7241ece e-grid e-con-full e-con e-child\" data-id=\"7241ece\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-62af577 e-con-full e-flex e-con e-child\" data-id=\"62af577\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f6dc88 elementor-widget elementor-widget-heading\" data-id=\"3f6dc88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">By sending SMS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-031680e elementor-widget elementor-widget-text-editor\" data-id=\"031680e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Without registration in the system<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0a230 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"db0a230\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.dpmhk.cz\/en\/rides\/method-of-purchasing-a-ticket\/texting-journeys\/purchase-by-texting\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Instructions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81c61fb e-con-full e-flex e-con e-child\" data-id=\"81c61fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4543292 elementor-widget elementor-widget-heading\" data-id=\"4543292\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">By calling<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99e6a8b elementor-widget elementor-widget-text-editor\" data-id=\"99e6a8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">You must register first<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf72b2 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4bf72b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.dpmhk.cz\/en\/rides\/method-of-purchasing-a-ticket\/texting-journeys\/purchase-of-text-messages-by-ringing\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Instructions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17d3daa e-grid e-con-full e-con e-child\" data-id=\"17d3daa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ce25ca6 e-con-full e-flex e-con e-child\" data-id=\"ce25ca6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23b5fed elementor-widget elementor-widget-heading\" data-id=\"23b5fed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tax document <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5e3510 elementor-widget elementor-widget-text-editor\" data-id=\"d5e3510\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Tax document download form<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a66ab1f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"a66ab1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.dpmhk.cz\/en\/rides\/method-of-purchasing-a-ticket\/texting-journeys\/tax-document-for-a-text-message-ticket\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f5a911 e-flex e-con-boxed e-con e-parent\" data-id=\"3f5a911\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7f8fd0 elementor-widget elementor-widget-heading\" data-id=\"f7f8fd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50048ba elementor-widget elementor-widget-text-editor\" data-id=\"50048ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Submission options <a href=\"https:\/\/www.dpmhk.cz\/en\/rides\/method-of-purchasing-a-ticket\/texting-journeys\/sms-ticket-complaints\/\">Complaints<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f20bca5 elementor-widget elementor-widget-heading\" data-id=\"f20bca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recovering a lost SMS ticket<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfbf6a7 elementor-widget__width-initial elementor-widget-mobile__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"cfbf6a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If a ticket is deleted during its validity period, it is possible to obtain a duplicate. This service is charged at CZK 5,- incl. To send a duplicate:<\/p><p><strong>1. Send a text message<\/strong> in the form: HKD<\/p><p>The price of this SMS is charged as a regular SMS according to the tariff of the operator.<\/p><p><strong>2. Send SMS<\/strong>\u00a0to the number <a href=\"tel:+42090030\">90030<\/a><\/p><p>Since the ticket has already been requested from the phone in question and the ticket is still valid, the system evaluates this SMS as a request for a duplicate and sends a copy of the Mobile Ticket to the passenger's mobile phone. In return, the passenger will receive duplicates of all the original mobile tickets that are valid at the time, assigned to the passenger's phone number.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2821d1a elementor-widget elementor-widget-heading\" data-id=\"2821d1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-119c8e7 elementor-widget__width-initial elementor-widget-mobile__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"119c8e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The service is operated by the Hradec Kr\u00e1lov\u00e9 City Transport Company, a.s. The service is technically provided by <a href=\"http:\/\/www.comverga.com\" target=\"_blank\" rel=\"noopener\">COMVERGA a.s.<\/a>.<\/p><p><strong>Helpline, helpdesk, complaints<\/strong><br \/><strong>Tel..:<\/strong><a href=\"tel:+420234493120\"> 234 493 120<\/a><br \/><strong>E-mail:<\/strong> <a href=\"mailto:helpdesk@comverga.com\">helpdesk@comverga.com<\/a><\/p><p>General rules for using Premium SMS services on <a href=\"http:\/\/www.platmobilem.cz\" target=\"_blank\" rel=\"noopener\">www.platmobilem.cz<\/a> .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9290644 elementor-widget elementor-widget-heading\" data-id=\"9290644\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More information on the SMS ticket<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-730d7cd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"730d7cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/www.dpmhk.cz\/en\/protection-of-personal-data\/\">Data protection<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SMS j\u00edzdenka SMS j\u00edzdenku je mo\u017en\u00e9 pou\u017e\u00edvat ve v\u0161ech prost\u0159edc\u00edch hromadn\u00e9 dopravy, kter\u00e9 provozuje DPmHK, a.s. Je t\u0159eba m\u00edt k dispozici SIM kartu n\u011bkter\u00e9ho z mobiln\u00edch oper\u00e1tor\u016f \u010cR a mobiln\u00ed telefon s aktivn\u00edmi Premium SMS slu\u017ebami. Pokud tato slu\u017eba nen\u00ed aktivn\u00ed, slu\u017eba SMS j\u00edzdenka nebude fungovat. Do 2 min. od objedn\u00e1n\u00ed cestuj\u00edc\u00ed dostane p\u0159\u00edchoz\u00ed SMS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":12543,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7487","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>SMS j\u00edzdenka v MHD: jak zakoupit, obnovit ztracenou, reklamovat - Dopravn\u00ed podnik m\u011bsta Hradce Kr\u00e1lov\u00e9<\/title>\n<meta name=\"description\" content=\"Jak funguje SMS j\u00edzdenka v MHD Hradce Kr\u00e1lov\u00e9. 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