{"id":5172,"date":"2025-02-14T10:21:18","date_gmt":"2025-02-14T09:21:18","guid":{"rendered":"https:\/\/www.dopravnipodnikhk.cz\/?p=5172"},"modified":"2026-03-06T13:21:07","modified_gmt":"2026-03-06T12:21:07","slug":"sale-of-tickets-hopon-infocentre","status":"publish","type":"post","link":"https:\/\/www.dpmhk.cz\/en\/prodej-jizdenek-hopon-infocentrum\/","title":{"rendered":"Ticket sales in the HopOn app and at the infocentre on the waterfront are over. Passengers use payment cards and the digital Client Zone"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5172\" class=\"elementor elementor-5172\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b756efe e-flex e-con-boxed e-con e-parent\" data-id=\"3b756efe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-253e84d0 e-con-full e-flex e-con e-child\" data-id=\"253e84d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16c5e499 elementor-widget elementor-widget-heading\" data-id=\"16c5e499\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Ticket sales in the HopOn app and at the infocentre on the waterfront are over. Passengers use payment cards and the digital Client Zone<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f43ee0 elementor-widget elementor-widget-text-editor\" data-id=\"13f43ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Press release<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3253994f elementor-widget elementor-widget-text-editor\" data-id=\"3253994f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t14. 2. 2025\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c642afe elementor-widget elementor-widget-text-editor\" data-id=\"4c642afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div>Hradec Kr\u00e1lov\u00e9, 14 February 2025<\/div><div>\u00a0<\/div><div><strong>At the beginning of April, two minor changes await Hradec Kr\u00e1lov\u00e9 public transport passengers. As of 31 March 2025, the transport company is discontinuing the purchase of tickets in the HopOn app, one of the options for purchasing time tickets. It is also cancelling the service of selling tickets at the Hradec Kr\u00e1lov\u00e9 Information Centre on Eli\u0161\u010dina n\u00e1b\u0159e\u017e\u00ed. Tickets purchased by the last day of March using both methods will remain valid.<\/strong><\/div><div>\u00a0<\/div><div><em>\u201eAfter the introduction of payment by credit card in all carriages and the possibility to purchase not only time tickets electronically in the Client Zone, we no longer see the need to continue to operate the HopOn application or sales in the information centre,\u201c<\/em>\u00a0says Miroslav Hlou\u0161ek, Deputy Mayor for Transport. The transport company continues to offer the possibility to buy a paper ticket or a ticket via SMS, and cash fares can also be purchased from the driver. And of course the customer centres at the company's headquarters in Pouchovsk\u00e1 Street and at the Public Transport Terminal remain available.<\/div><div>\u00a0<\/div><div>The HopOn app is mostly used by students to purchase tickets. Time tickets purchased before 31 March 2025 will remain valid and can be used on public transport until they expire.\u00a0<em>\u201eFrom 1 April 2025, it will no longer be possible to use the HopOn app to purchase tickets. However, the new Client Zone offers a very similar process for purchasing tickets on the web. Passengers can find all the information at www.dpmhk.cz,\u201c<\/em>\u00a0says the director of the transport company Zden\u011bk Abraham.<\/div><div>\u00a0<\/div><div>In the information centre at Eli\u0161\u010dina n\u00e1b\u0159e\u017e\u00ed, the transport company operated the sale of time tickets and also the replenishment of credit to passengers' accounts. These services will be offered by the tourist IC for the last time on 31 March 2025. In addition, this contact point will offer general information on the public transport network in Hradec Kr\u00e1lov\u00e9. With the introduction of the new electronic ticketing system, the number of customers at the ticket counters will decrease. This is, by the way, the same trend experienced by other carriers in the Czech Republic.<\/div><div>\u00a0<\/div><div>With the new Client Zone there is the possibility of more effective communication with passengers. In the event of a telephone or e-mail enquiry, we can respond more quickly and accurately in our customer centres thanks to a detailed ticket history for individual accounts, but also to the listing of documents based on proof of the variable symbol. This also has an impact on lower traffic to contact points. Communication has moved more to a distance form.<\/div><div>\u00a0<\/div><div>A showroom and a shop selling products certified under the Hradec Kr\u00e1lov\u00e9 Regional Product Mark will be set up in the vacant premises of the Hradec Kr\u00e1lov\u00e9 Information Centre and the Petrof Museum's exhibition should be moved to these premises in 2025.\u00a0<em>\u201eOur goal is to bring the best of Hradec Kr\u00e1lov\u00e9 closer to the people, whether it is the quality regional products or the unique history associated with the legendary Petrof brand,\u201c<\/em>\u00a0So\u0148a Do\u0161kov\u00e1, director of the Destination Company Hradecko, which operates the information centre, explains the news.<\/div><div>\u00a0<\/div><div><strong>Media contact:<\/strong><\/div><div>\u00a0<\/div><div><strong>David Poznik<\/strong><\/div><div><strong>Head of Marketing and Spokesperson<\/strong><\/div><div>Hradec Kr\u00e1lov\u00e9 City Transport Company a.s.<\/div><div>poznik@dpmhk.cz<\/div><div>+420 724 740 880<\/div><div>www.dpmhk.cz<\/div><\/div><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fad3643 e-flex e-con-boxed e-con e-parent\" data-id=\"6fad3643\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Prodej j\u00edzdenek v aplikaci HopOn a infocentru na n\u00e1b\u0159e\u017e\u00ed kon\u010d\u00ed. Cestuj\u00edc\u00ed vyu\u017e\u00edvaj\u00ed platebn\u00ed karty a digit\u00e1ln\u00ed Klientskou z\u00f3nu Hradec Kr\u00e1lov\u00e9, 14. \u00fanora 2025\u00a0Za\u010d\u00e1tkem dubna \u010dekaj\u00ed cestuj\u00edc\u00ed hradeck\u00e9 MHD dv\u011b drobn\u00e9 zm\u011bny. Dopravn\u00ed podnik ukon\u010duje k 31. b\u0159eznu 2025 n\u00e1kup j\u00edzdenek v aplikaci HopOn, tedy jednu z\u00a0 mo\u017enost\u00ed, jak lze zakoupit \u010dasov\u00e9 j\u00edzdn\u00e9. Stejn\u011b tak ru\u0161\u00ed [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":17747,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[85],"tags":[],"class_list":["post-5172","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tiskova-zprava"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Prodej j\u00edzdenek v aplikaci HopOn a infocentru na n\u00e1b\u0159e\u017e\u00ed kon\u010d\u00ed - Dopravn\u00ed podnik m\u011bsta Hradce Kr\u00e1lov\u00e9<\/title>\n<meta name=\"description\" content=\"Prodej j\u00edzdenek v aplikaci HopOn a infocentru na n\u00e1b\u0159e\u017e\u00ed kon\u010d\u00ed. 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